Speaking

Consistently dictating over 50 conferences per year, Raúl has become the authoritative voice on CX, AI and Sci Fy, inspiring hundreds of thousands of people in the United States, Latin America, Japan, the Middle East and Europe for 25 years

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Main Topics

The more artificial the intelligence, the more human the experience should be. We are living the AI era while customer are looking for humanize experience. Raul addresses the topic in his lectures, teaching how to use AI to create immersive experiences that customers fall in love with

His history as CEO of global companies allows him to give his conferences a deep and transformative tone. He was there and learned how to make difficult decisions and build succesful teams. Get to know how to turn your CX strategies the more profitable diferentiator

About Raúl

From engineering school, through a brilliant corporate career, to becoming one of the global leaders in experience design, Raúl's career spans pioneering roles at Verizon, Motorola and Nokia, to shaping the future at UMUNTU CX DESIGN with clients such as Google, BASF, Samsung and Microsoft.

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Follow the Journey

Connecting with human emotions through design

Worldwide CX Influence

Explore Raúl's international influence in Customer Experience through his participation in a variety of world-renowned conferences and events. Dive into his global journey and discover how he has impacted the global CX community.

Jun 2024 - Amsterdam, TNW
Jul 2024 - República Dominicana, UNIBE | Tendencias Digitales del Mercadeo
Nov 2024 - Singapur, CX ASIA WEEK | Conversational AI as a tool for experiential storytelling

Book Raul for Your Next Event

Elevate your audience’s understanding of AI and customer experience.

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