Speaking
Consistently dictating over 50 conferences per year, Raúl has become the authoritative voice on CX, AI and Sci Fy, inspiring hundreds of thousands of people in the United States, Latin America, Japan, the Middle East and Europe for 25 years
Featured events
Main Topics
The more artificial the intelligence, the more human the experience should be. We are living the AI era while customer are looking for humanize experience. Raul addresses the topic in his lectures, teaching how to use AI to create immersive experiences that customers fall in love with
His history as CEO of global companies allows him to give his conferences a deep and transformative tone. He was there and learned how to make difficult decisions and build succesful teams. Get to know how to turn your CX strategies the more profitable diferentiator
Follow the Journey
Connecting with human emotions through design
Worldwide CX Influence
Explore Raúl's international influence in Customer Experience through his participation in a variety of world-renowned conferences and events. Dive into his global journey and discover how he has impacted the global CX community.
Amsterdam, TNW
República Dominicana, UNIBE | Tendencias Digitales del Mercadeo
Singapur, CX ASIA WEEK | Conversational AI as a tool for experiential storytelling